Liquid Team, January 2020 – February 2020
End-to-end product design work, including user research and a sprinkle of copywriting. Everything from figuring out what we needed to build to working with engineers to ship a polished product.
One of the most exciting aspects of this project was getting to be my own PM and researcher. I spent a couple weeks getting to know the various processes that finance, CSMs, sales, and operations has to go through in order to onboard a customer onto the Liquid platform. The most painful point that everyone expressed was being able to fund the customer’s account.
Updated May 2020